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CA BrightStor ARCserve Backup – User not validated in the authentication server

To check the backup jobs on CA ARCserve Backup you type ca_dbmgr -show jobs

root@aix_lab:/ # /opt/CA/BrightStorARCserve/bin/ca_dbmgr -show jobs

NO. JOB ID JOB NO. JOB TYPE JOB STATUS JOB OWNER START TIME END TIME SET NAME DURATION(hh:mm:ss)COMMENTS

——————————————————————————————————————————————————————————–

——————————————————————-
1 277 99 Backup Cancelled caroot 05/25/10 07:00 05/25/10 19:00 12:00:48 aix_lab

2 278 99 Backup Incomplete caroot 05/26/10 07:00 05/26/10 08:57 01:57:24 aix_lab

3 279 99 Backup Incomplete caroot 05/27/10 07:00 05/27/10 09:08 02:08:42 aix_lab

4 280 99 Backup Incomplete caroot 05/28/10 07:00 05/28/10 09:41 02:41:11 aix_lab

5 281 99 Backup Active caroot 05/29/10 07:00 N/A 125:56:21 aix_lab

6 282 99 Backup Incomplete caroot 06/01/10 07:00 06/01/10 19:10 12:10:34 aix_lab

7 283 99 Backup Cancelled caroot 06/02/10 14:05 06/02/10 17:44 03:38:16 aix_lab

8 285 99 Backup Incomplete caroot 06/02/10 17:49 06/02/10 19:49 02:00:22 aix_lab

9 286 99 Backup Incomplete caroot 06/03/10 07:00 06/03/10 09:34 02:34:13 aix_lab

Check the status using cstatus

root@aix_lab:/ # /opt/CA/BrightStorARCserve/sbin/cstatus

caservd 966798
cadiscovd
cauthd 1233114
caloggerd 1462454
cadbd
camediad 1015990
caqd
staging 618564
cprocess

cacommd 1138824
httpd 741386 893058 897114

dbclean
MergeCat

To stop ARCserve use cstop

root@aix_lab:/ # /opt/CA/BrightStorARCserve/sbin/cstop

Stopping BrightStor ARCserve Backup…

Waiting for BrightStor ARCserve Backup to exit(0)…

BrightStor ARCserve Backup unloaded successfully

BrightStor ARCserve Backup GUI daemons stopped

After you stop, there is no daemon to authenticate your user.

root@aix_lab:/ # /opt/CA/BrightStorARCserve/bin/ca_dbmgr -show jobs
User not validated in the authentication server

root@root@aix_lab:/ # /opt/CA/BrightStorARCserve/sbin/cstatus
caservd
cadiscovd
cauthd
caloggerd
cadbd
camediad
caqd
staging
cprocess

cacommd
httpd

dbclean
MergeCat

Start ARCserve to make it work again

root@aix_lab:/ # /opt/CA/BrightStorARCserve/sbin/cstart

Starting BrightStor ARCserve Backup …

Please wait for all services to start. This may take a few minutes…

BrightStor ARCserve Backup GUI daemons started

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